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Terms and Conditions

Last Updated: February 18, 2024

Agreement to Terms

By engaging WeImplementAI's services, you agree to these Terms and Conditions. These terms govern your use of our AI implementation and automation services, including all related consulting, development, and support services. These terms constitute a legally binding agreement between you ('Client') and WeImplementAI ('Company', 'we', 'us', or 'our').

Service Description

WeImplementAI provides professional services for implementing and automating AI solutions in business environments. Our comprehensive services include:

  • AI system integration and implementation
  • Custom AI automation development
  • Technical consulting and strategy
  • Implementation support and maintenance
  • Training and documentation
  • System optimization and performance tuning
  • AI model development and training
  • Data integration and migration services
  • Security implementation and compliance
  • Ongoing technical support

Service Level Agreement

Our service level agreement includes:

  • 99.9% uptime guarantee for implemented solutions
  • 24/7 emergency support for critical issues
  • Response time commitments based on issue severity
  • Regular maintenance windows
  • Performance monitoring and reporting
  • Scheduled system updates
  • Backup and recovery procedures
  • Security incident response

Client Responsibilities

As a client, you agree to:

  • Provide accurate and complete information for AI implementation
  • Maintain necessary access and permissions for service delivery
  • Comply with applicable laws and regulations
  • Protect access credentials and system security
  • Use implemented AI solutions in accordance with provided guidelines
  • Promptly report any issues or security concerns
  • Participate in required training sessions
  • Maintain appropriate backup procedures
  • Pay for services according to agreed terms
  • Provide timely feedback and approvals

Intellectual Property Rights

Intellectual property ownership and usage rights are defined as follows:

  • WeImplementAI retains ownership of core AI implementation methodologies
  • Client retains ownership of their data and custom configurations
  • Licensed third-party components remain property of their respective owners
  • Custom developments are governed by project-specific agreements
  • Source code ownership is specified in individual contracts
  • Documentation and training materials remain Company property
  • Client receives perpetual usage rights for implemented solutions

Payment and Billing

Payment terms and conditions include:

  • Service fees as specified in the service agreement
  • Monthly or project-based billing options
  • Payment terms of 30 days from invoice date
  • Late payment penalties and interest charges
  • Currency and payment method specifications
  • Subscription renewal terms
  • Price adjustment policies

Limitation of Liability

Our liability is limited as follows:

  • Maximum liability capped at fees paid for services
  • No liability for indirect or consequential damages
  • Force majeure exclusions
  • Warranty limitations
  • Third-party service provider limitations
  • Data loss limitations
  • Security incident limitations

Term and Termination

Agreement terms and termination conditions:

  • Initial term and renewal periods
  • Termination notice requirements
  • Early termination fees
  • Post-termination obligations
  • Data handling after termination
  • Transition assistance
  • Final payment requirements

Confidentiality

Both parties agree to protect confidential information:

  • Definition of confidential information
  • Non-disclosure obligations
  • Permitted uses of confidential information
  • Information security requirements
  • Return of confidential materials
  • Breach notification requirements
  • Survival of confidentiality obligations